Your Customer ID is a number you will have received on your GJ2 Internet Invoice. This number identifies your account, you will need it when you contact our Accounts Department
Your username is used to authenticate your Internet connection and to access GJ 2 Internet features including ‘Your Account’.
When you are sing up with GJ 2 Internet, you will be sent a confirmation email which includes your username. Please do not delete this email for your future reference.
Yes, you can change your password. In fact it is a good idea to change your password frequently for security reasons. You can change your Password on the Your Account section of the Home Page.
Downloading is an action. It is the transfer of information from a computer on the Internet to your computer.
Browsing is a form of downloading. When you view Web pages, you have downloaded the information you see from the Internet.
Web pages vary in size. A Web page with only a small number of pictures and a lot of text will be relatively small in size. A colourful Web page with more pictures than text will be, as a rule, a lot larger.
A good indicator of how large a Web page is, is how long it takes to download. Small pages appear on your screen quickly and larger pages take longer.Some examples of downloads are:
